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 Need help! 
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Joined: Mon Aug 09, 2010 2:43 pm
Posts: 1978
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My FB account was hacked.
They changed the email address and I cannot log back in.
This happened Sunday morning while I was away and I need to contact FB.
Any Ideas?

I had my account set up to alert me to accept log ins so I don't know how they bypassed it.

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Tue Sep 06, 2022 12:50 pm
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Joined: Sun Mar 04, 2012 8:03 pm
Posts: 220
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https://www.postplanner.com/how-to-cont ... t-support/

Not sure if anything on this link covers your exact situation, but I think if you scroll down to this link,

Disabled Account Appeal - ID Request - In order to reactivate your account Facebook needs to verify your identity.

It probably is closest to what you need. Good luck.

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Tue Sep 06, 2022 11:59 pm
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Joined: Mon Aug 09, 2010 2:43 pm
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Location: Pirate Space
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Thanks. I'll give it a go.

I've already uploaded my DL and tried the link.
My phone number and email were changed so I'm still having issues.

The link takes me back to log in with a new password.
Since my email was removed, I cannot start the process.

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Wed Sep 07, 2022 1:27 pm
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Joined: Sun Mar 04, 2012 8:03 pm
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https://www.facebook.com/help/131719720300233/

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Wed Sep 07, 2022 5:14 pm
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Joined: Mon Aug 09, 2010 2:43 pm
Posts: 1978
Location: Pirate Space
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I've tried every outlet that FB has to offer.
I cannot get anywhere because they changed my email address and my phone number.
I have the email showing it was changed.
I was driving when this happened Sunday and didn't check my email until four hours later.

You can't call FB and you can't get support unless you are logged in.

They were able to log into my account without alerts, but, when I log into my account, I would get a passcode text to enter.

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Wed Sep 07, 2022 7:12 pm
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Joined: Mon Jun 29, 2015 12:14 am
Posts: 86
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DariousTheDark wrote:
I've tried every outlet that FB has to offer.
I cannot get anywhere because they changed my email address and my phone number.
I have the email showing it was changed.
I was driving when this happened Sunday and didn't check my email until four hours later.

You can't call FB and you can't get support unless you are logged in.

They were able to log into my account without alerts, but, when I log into my account, I would get a passcode text to enter.


It is crazy that FB let them change the phone number AND email that easily without any verification. What I would suggest is have someone of your family with a FB account contact FB and send them a copy of the email you got as well as all the details.


Thu Sep 08, 2022 4:20 am
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Joined: Sun May 13, 2012 4:45 am
Posts: 108
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This link has great tips to avoid being hacked or cloned.

https://www.techlicious.com/tip/faceboo ... t-cloning/

Also avoid click bait where it's like your rockstar name is last thing you ate and the day you were born. Its phishing so figure out your rockstar name in your head and don't put it out here on social media for some hacker to figure you out and hack your stuff. Hope this helps you for in the future.


Sun Sep 11, 2022 6:25 pm
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