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| Logging into game reset my account but my old account still http://galaxylegion.com/forum/viewtopic.php?f=5&t=45091 |
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| Author: | ThunderSoul97 [ Sun Nov 06, 2022 5:59 pm ] |
| Post subject: | Logging into game reset my account but my old account still |
Hey what's up guys, something's wrong with my account. I haven't played the game in many years but thought I'd return playing along with my wife. My wife can login and her account is there without a problem. When I login, I get a new fresh ship and account, but not my old account. In other words, I'm unable to access my old account. I submitted help request but what I got as a response is to login the same way I used to login with my old account, which is through Facebook. I did so, but I still got the fresh ship account and still can't access my old account. What can I do to get back my old account? I feel there was some sort of disconnect between my account and the game's database which resulted in the game believing I was a new user, but I'm not. My wife and I are in the same legion, so she can see my old account is intact and the ship is there. I have some money to spend so I'd like to get back into the game. Please help. Thanks! |
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