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Prissy grrl
Joined: Mon Sep 20, 2010 3:44 pm Posts: 3
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my dad can log in adn see his but i can not get to mine i rebooted and every thing
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Mon Sep 20, 2010 3:46 pm |
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webguydan
Joined: Sat Jan 09, 2010 12:49 pm Posts: 2085
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Does the screen just not load when you click on the 'Trade' tab? (ie loading bar progress does not finish)?
Which browser are you using? Have you tried completely closing the browser and logging back in?
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Mon Sep 20, 2010 6:15 pm |
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JDawgg
Joined: Mon Sep 20, 2010 1:56 pm Posts: 1371 Location: The Great North
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do you use internet explorer or firefox? cause i use firefox, and i had to keep refreshing the entire thing a few time to get mine to show
_________________
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Mon Sep 20, 2010 6:18 pm |
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Matress_of_evil
Joined: Thu Jun 17, 2010 11:45 am Posts: 778
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I would recommend you use Chrome. I have very few problems with that, other than the music doesn't load.
You could also try clearing your browser cache. It would be you've got an incomplete/corrupted set of game files stored there. Also ensure that your browser and Flash player are up to date.
_________________"Anyone without a sense of humour is truly at the mercy of the rest of us." My folding@home stats
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Mon Sep 20, 2010 8:13 pm |
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Prissy grrl
Joined: Mon Sep 20, 2010 3:44 pm Posts: 3
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i am using internet explore 8 and i have done all that and it still does not work. the bar keeps cycling over and over for about a min then just goes blank. but when my dad gets on this computer same profile and all it loads right.
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Mon Sep 20, 2010 8:45 pm |
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SpoonyJank
Joined: Fri May 14, 2010 7:20 pm Posts: 1178
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Prissy grrl wrote: i am using internet explore 8 and i have done all that and it still does not work. the bar keeps cycling over and over for about a min then just goes blank. but when my dad gets on this computer same profile and all it loads right. for me, that means it is a connectivity issue.
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Mon Sep 20, 2010 8:52 pm |
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Prissy grrl
Joined: Mon Sep 20, 2010 3:44 pm Posts: 3
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i connect to every thing else just fine and every screen loads just not that one.
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Mon Sep 20, 2010 9:16 pm |
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silverbolt
Joined: Mon Sep 20, 2010 11:57 pm Posts: 2 Location: Milky Way Galaxy
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I'm having the same problem, it's not a connectivity problem, nor is it the browser.
The trade screen specifically is not loading.
_________________ "The people that never care about anything will never understand the people that do." (Angel)
"Yeah, but we won't care." (Hamilton)
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Tue Sep 21, 2010 12:00 am |
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GenHall
Joined: Tue Sep 21, 2010 12:06 am Posts: 2
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umm i join the game and in the beginning my trade tab was working, now it cycles and gives me a blank screen when finished please help
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Tue Sep 21, 2010 12:09 am |
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webguydan
Joined: Sat Jan 09, 2010 12:49 pm Posts: 2085
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For those having problems, are all of you using IE8?
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Tue Sep 21, 2010 12:19 am |
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webguydan
Joined: Sat Jan 09, 2010 12:49 pm Posts: 2085
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Just a reminder: please use the direct contact option ('READ ME FIRST') for further report on this issue. There are more details that are needed.
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Tue Sep 21, 2010 12:33 am |
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webguydan
Joined: Sat Jan 09, 2010 12:49 pm Posts: 2085
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Hi everyone,
We've determined the cause of the issue. It happens for some players who have 0 artifacts in their cargo. We'll be posting a fix hopefully sometime tonight.
Thanks for your patience.
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Tue Sep 21, 2010 1:58 am |
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webguydan
Joined: Sat Jan 09, 2010 12:49 pm Posts: 2085
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This issue has been fixed.
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Tue Sep 21, 2010 2:25 am |
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silverbolt
Joined: Mon Sep 20, 2010 11:57 pm Posts: 2 Location: Milky Way Galaxy
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Thank you.
_________________ "The people that never care about anything will never understand the people that do." (Angel)
"Yeah, but we won't care." (Hamilton)
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Tue Sep 21, 2010 8:42 am |
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Matress_of_evil
Joined: Thu Jun 17, 2010 11:45 am Posts: 778
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This just goes to show what fantastic support this game has. Nice fix Dan, I imagine there were a lot of new players encountering this problem that either don't post on the forums, or have simply never been here.
_________________"Anyone without a sense of humour is truly at the mercy of the rest of us." My folding@home stats
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Tue Sep 21, 2010 11:27 am |
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